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Privacy Statement

Overview

IT Solutions Now has created this privacy statement in order to demonstrate our commitment to online privacy. This Policy discloses how we collect and use the personal information you elect to provide to us while using the IT Solutions Now website.

Information Collection and Use

Information regarding your company derived form your use of IT Solutions Now's hosting services is owned by your company and entrusted to IT Solutions Now. The Data will not be sold, shared or rented.

You must register to use the Service and certain features of the Site. During registration, you are required to provide certain information about your Company including:

  • Mailing Address
  • Administer Contact Information including phone number and e-mail address
  • Billing Information including credit card number

Demographic information, such as company industry is optional, but IT Solutions Now encourages you to provide all requested information so that the Service and the Site can be personalized for you.

Cookies

A cookie is a tiny piece of data that is stored on your hard drive. It contains information about you. A cookie is linked to Information while you are using the Service or visiting the Site. Cookies offer you many advantages because they provide IT Solutions Now with information that We can use to make the Service and the Site more pleasant for you. For instance, cookies can alleviate the need for you to log in a password each time you use the Site. In order to use the Service, your browser must accept cookies. Each time you log on to the Service as a regular subscriber, a cookie is created on your computer that brings the Service to you with the functionalities and settings you have chosen. However, this cookie is systematically terminated or expires when you close your browser, or when your session expires automatically, whichever occurs first. More information about cookies can be found by using your browser's "help" function. Those who have disabled their browser's ability to accept cookies are still able to use the Site. However, cookies allow you to take full advantage of some of the Site's most interesting features, and We recommend that your browser remain enabled to accept them because you might otherwise be limited to certain areas or functions of the Site.

Some of IT Solutions Now's business partners may use cookies on the Site. However, We have no access to or control over these cookies. We recommend that you consult the privacy policy of each of these partners to determine their use of cookie-derived information.

Log Files

We use IP addresses to analyze trends, administer the Site, monitor usage, improve the Service, and gather broad Demographic Information for IT Solutions Now's aggregate use. We do not link IP addresses to any Information.

Sharing

Disclosure of your information

We do not sell, rent, or share your personal information with any unaffiliated third party, except as necessary to provide our services. We have in the past and may in the future, enter into strategic partnerships, alliances or other business arrangements with third parties in order to provide and enhance our services. Certain of these third parties may have access to your personal information, however have committed to restrict access as necessary to provide their services to us or to you.

We have chosen a third party to process our credit card transactions in order to provide enhanced security, reliability and fraud protection mechanisms for your purchases. As such, the credit card information that you choose to provide during your purchase is provided to this third party and is used solely for billing purposes.

Under certain situations, we may release your personal information if required by law, or if we believe the disclosure is necessary to abide by law or to protect our website or users of our services, or to defend our property. We will only disclose the minimum information that we are required to disclose.

Links

The Site and Service contain links to other sites. Please be aware that We are not responsible for the privacy practices of these other sites. We encourage our users to read the privacy statements of each and every website that collects Information. This privacy statement applies only to Information collected by IT Solutions Now.

Surveys and Contests

From time-to-time, the Site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include Contact Information and Demographic Information ("Survey Information"). Survey Information will be used to monitor and improve the Site and to notify winners and award prizes.

Security

This website takes every precaution to protect your Information. Sensitive information submitted via the Site and/or Service, including your credit card number, and other extremely personal information ("Sensitive Information"), is protected. Sensitive Information is encrypted and is protected with the best encryption software in the industry using Secure Sockets Layer (SSL), and stored on IT Solutions Now's servers in a secure environment. While on a secure page, the lock icon on the bottom of Web browser becomes locked, as opposed to unlocked, or open. Visit http://home.netscape.com/eng/ssl3/ for more information about SSL. Note, however, that this hyperlink is provided for informational purposes only. We do not guarantee the accuracy of any information contained on this hyperlinked site.

We also work diligently to protect Sensitive Information off-line. In fact, all Information, not just Sensitive Information, is restricted in our offices. Only employees who need the Information to perform a specific job are granted access to the Information. All Employees are kept up-to-date on IT Solutions Now's security and privacy practices.

IT Solutions Now is a strong advocate of children's privacy

We believe, as a core principal, that it is of utmost importance to protect the privacy of children online. Our services are not intended to be used by, nor do we intentionally collect personal information from, children under the age of 18. We comply with all federal laws and regulations regarding the privacy of children, including the Children's' Online Privacy Protection Act.

Supplementation of Information

In order for the Service and/or the Site to properly fulfill its obligation to you, it may be necessary for IT Solutions Now to supplement the Information We receive from you (at times including Sensitive Information) with information from third party sources. For example, to determine if you qualify for an IT Solutions Now credit line, we may use your Information to request a credit report. Once we determine your credit-worthiness, this document is destroyed.

Special Offers

We send all new members a welcoming e-mail to verify their password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. To receive these items, We will need to collect your Information. You may request that your Information not be used for purposes not directly related to the Service or the Site, and request notification when an outside party is collecting the Information, by contacting our privacy manager at .

Site and Service Updates

We'll also send you a brief announcement upon the completion of a major update to the Service and/or the Site. You are not able to unsubscribe from these announcements because they contain important information about the Service and/or the Site. Communications with you regarding your account will be by e-mail, telephone or standard mail service.

Correcting/Updating Personal Information

Subscribers to IT Solutions Now Services can update their Information at any time through their group administrator, using the Administrate module at cp.itsolutionsnow.com.

Notification of Changes

If we decide to amend or otherwise alter this Statement, We will post those changes on the Site. You are always welcome to read the then-current Statement to become familiar with the Information we collect, how we use it, and under what circumstances, if any, we might disclose it. If we decide to use your Information for a different purpose than provided for in the Statement then current at the time the Information was collected, we will notify you by e-mail and provide you with the opportunity to object.

If you have any questions about the terms and conditions of this Statement, we encourage you to contact us by e-mail at or by telephone at 1-904-242-9782.

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