IT Solutions Now offers business applications, specific client/server applications, and all the best productivity software. We also handle hosting of any windows-based application. We supply full maintenance & upgrades, as well as complete laptop & off-line support and monitoring, 24hrs a day 7 days a week. We have multiple redundant application servers, 100% supported printing/scanning, printing straight to PDF and the flexibility to add applications as needed.

Application Hosting
The bottom line: your users will not notice the difference. Applications are published in seamless windows and appear exactly the way local applications do. Launched via the IT Solutions Now Virtual Desktop, they are accessed using a combination of technologies including Microsoft Terminal Services and Provision Networks. To ensure full redundancy (at the application server level), all applications are deployed and tested on multiple servers. Based on their requirements, job functions, and preferences, different companies and individuals can have access to completely different applications.

Types of applications
Applications like Microsoft Office, Acrobat, Visio, Peachtree, QuickBooks, ACT!, Great Plains, MAS, Goldmine, Solomon, Sales Logix and basically any industry specific or custom-built Windows-compatible application can be hosted by IT Solutions Now. IT Solutions Now presently has the ability to host 99% of Windows-compatible applications, and gives you the option to request that any software title be added to the list of applications we currently host. Note: There are a minimum number of users required by certain applications.

Monitored applications
Our application servers are constantly monitored for health, speed, load, temperature, memory usage, etc., and we regularly monitor application performance. In an effort to improve performance and accommodate growth we add equipment and replace aging or outdated equipment regularly throughout the year. Regardless of the resources required, our goal is for applications to perform as good as or better than if they were running on a local computer. IT Solutions Now is committed to delivering this level of performance and maintains monitoring of all software and hardware in order to accomplish this goal.

Application maintenance & upgrades
As IT Solutions Now handles all maintenance and application upgrades, we have streamlined our methods to ensure not only the best performance, but the protection of our clients as well. At no additional cost IT Solutions Now performs all application maintenance, which depending on the specific application, could be a once-a-year task or a daily one. Whether it be updates, patches, log file examination, upgrades, testing, or other tasks, we ensure a timely and efficient execution. Where larger upgrades are required, IT Solutions Now establishes a temporary test environment using the exact or comparable hardware to test the upgrade before it ever reaches your live platform.

Software licensing
For applications like Microsoft Office, Adobe Acrobat Professional and QuickBooks Enterprise Edition, licensing is essential and therefore licensing is included for business applications included in the IT Solutions Now packages. For user-specified applications that are not listed in the standard packages clients must ensure that their organization owns the correct number of licenses.

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